ColdBet Partners (operated by Game2net B.V., company number 163111, registered at Abraham Mendez Chumaceiro Boulevard 03, Curaçao) wants this Policy to be clear about how personal data is collected, used, and protected on this website, in line with the EU General Data Protection Regulation (GDPR). Continuing to use the service after updates to this Policy means accepting the revised terms, so it’s worth checking back periodically.
Personal data is only processed with consent, which can be given in writing or implied through an action such as completing the registration form on this site. Written consent needs to include identifying details, the purpose of processing, what data is covered, and a way to withdraw it later, and is only valid once confirmed in writing by ColdBet Partners. Consent isn’t required in certain cases — for example, to comply with the law, to follow a legal order, to protect someone’s safety, to defend the Program’s legal interests, for anonymized research, or where the data was already made public by the person involved.
Information collected may include full name, date of birth, payment or bank details, transaction history, address, email, phone number, and any messenger ID used to get in touch. Technical data is also logged automatically while using the service, including IP address, access times and dates, pages visited, language settings, browser type, and crash reports, which helps keep the service running smoothly.
Data comes both from direct use of the site and from lawfully sourced third-party vendors or service providers who support the platform. Any data shared with such providers is still handled under this Policy and disclosed further only as the Policy and local law allow.
Data supports running the service: customer support, identity checks, processing transactions, security, and coordinating promotions with partners where relevant. It may also be used to send updates about ColdBet Partners offers or, occasionally, about partner offers that broaden what’s available. Surveys or contests are always optional, and entering one means a name may be used for related promotional purposes unless local law says otherwise.
Information is shared outside the company only with consent, or where required by law, where there’s reason to believe someone has attempted to deceive the Program or another user, or where disclosure helps meet a legal obligation, protect the Program’s rights, or protect users and the public.
Promotional messages can be opted out of through account settings, by replying to a message, or by contacting support directly. Beyond that, anyone can withdraw consent at any time, object to processing based on legitimate interests, ask what data is held and how it was obtained, request corrections, ask for processing to be paused while a dispute is reviewed, request deletion, request a portable copy of their data, or file a complaint with a supervisory authority. Requests can be sent to the contact email below, and identity verification may be required first.
Cookies and similar local storage are used, with permission, to remember preferences and improve the service — they don’t give access to a device or its other contents. The site uses necessary cookies (for core site functions), registration cookies (to personalize the experience), session cookies (cleared when the browser closes), persistent cookies (kept across visits), and analytical cookies (to understand usage and improve the site). Cookies can be managed or cleared through browser settings at any time; blocking all of them may limit some features, like remembering a language preference.
ColdBet Partners may run security checks at any time to confirm registration accuracy and proper use of the service, including verifying transactions against applicable law. Using the service means agreeing that submitted data can be used for this purpose, including checks against external databases where needed.
Personal data received directly is stored in an encrypted, password-protected database on a network protected by current firewall software, and connections use SSL with 128-bit encryption. Partners, vendors, and affiliates are expected to apply comparable safeguards, though no transmission over the internet can be guaranteed fully secure.
This service is not intended for anyone under 18, or under the legal age of majority where they live. Anyone submitting information confirms they meet that age requirement, and any data found to have come from a minor is deleted rather than retained.
Personal data is kept for as long as the business relationship lasts, or until a deletion request is received, and is deleted, anonymized, or pseudonymized once it’s no longer needed to run the service.
Data may be stored or processed in any country where the Program or its partners, vendors, or agents operate, which can include countries with different data protection standards. Using the service means accepting this, while the Program still requires its partners to follow the same privacy standards regardless of location.
Links to other sites, including those of affiliates, are governed by those sites’ own privacy practices, which ColdBet Partners doesn’t control or take responsibility for.
Questions about this Privacy Policy, or requests to exercise any of the rights above, can be sent to [email protected].